Knowlarity’s Super Receptionist App

On 10th  june 2015 @ Gurgaon, Knowlarity,India’s leading cloud telephony services provider announced its new “Super Receptionist App“. It allows entrepreneurs to view call records on their mobiles and track their lead with the touch of button.

Knowlarity is Asia’s largest cloud telephony company, powering more than 12,000 companies in India and 65 other countries. Their flagship products, Super Receptionist and SmartIVR, can process over a million calls an hour. Using these products Knowlarity has been able to provide the following services to enterprises across Asia content.The services are:-

  • Missed Dial
  • Virtual Ad Number
  • Click-2-Call
  • Super Toll-Free Number
  • K-Broadcast
  • Cloud IVR
  • Advanced Dual Bridge Number
  • Virtual PPC Number
  • Computer Telephony Integration (CTI) solution.

Knowlarity is a recognized leader in cloud telephony services and the Super Receptionist app is another example of how they are using their experience to help clients transform their business models. Their offerings Combine industry knowledge and business process services with cutting edge user experience and design to help clients harness the benefits of mobile and telephony across their enterprise.

India’s small business owners are always on the move and one of their biggest challenges is to keep track of calls on their business phone and the opportunity those calls bring. This problem is now being addressed with this Android application, which is available for free download on the Google Play Store.Power packed with features like business health indicator, call analytics, customer location tracking, click–to-call and a lot more. This app comes with a lifetime subscription and business phone number at no cost along with a few minutes of full service. Further, subscribers don’t have to worry about the safety of their sensitive business data because this application is connected to servers hosted on Amazon Web Services (AWS), which is the most secure and reliable platform in the world for cloud-based services.

Super Receptionist App

Super Receptionist, the flagship product from Knowlarity, offers a virtual receptionist service. It allows business owners to route calls intelligently with up to 10 extensions, and an option for multi-language IVR. It also helps customers to enable voicemail when they are unavailable to answer calls. Super Receptionist gives business owners the tool to create a powerful first impression with a sleek welcome message that adds to the business’s reputation and portrays their desire to take customers seriously. It helps business owners decipher the success of their business through real time analytics. Owners could now at the click of a button get data on the number of calls they have received and from which location, the agents who are missing calls and which particular marketing campaign worked. It has a click-to-call feature to allow calls to get triggered from emails or websites.

Work flow of Super Receptionist App

Super Receptionist App is an Android App from Knowlarity.It offers a virtual receptionist service such as taking call ,recording it and route calls intelligently upto 10 extensions and 10 agents from each extension.

Final Thoughts

I have review this app as it is really helpful for small business organizations and the entrepreneur involving in small organizations.It helps to choose your number as you want,you can also keep up with your old number as this App provides number portablity.IVR system routes the call intelligently and it provides 10 extensions and 10 agent for each extension.It analyze the location from which location you got most enquiries.It’s ability to integrate seamlessly with your existing CRM, such as FreshDesk, Salesforce and Zendesk, ensures that your records are always up-to-date.

Hence,its a great app for startup with so many useful features,But I will also recommend to move this app to windows store because more entrepreneurs needed this app for windows platform.

To learn more about SR app, visit: https://play.google.com/store/apps/details?id=com.Super Receptionist&hl=en

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